How to install a software update
Download the actual file to your computer.
Connect the CANtouch using USB and switch it on.
Save your settings and measurements, as they may be lost during the update. This is especially the case if the factory settings are restored after the update.
Copy all files into a directory on your PC and copy only really needed files back after the update (settings, participant lists etc.).
Copy the downloaded file to root folder at drive N1 of the device.
Disconnect the USB and start the update at > Settings > Versions/update.
As of software version V2.30, this function can be found under >Settings >Information >Versions/Updates.
After the installation and an automatic new boot, your CANtouch is up to date.
If you download the file multiple times, Windows renames it by adding a number at the end.
The name of the file
is replaced, for example
The CANtouch cannot find such a renamed software update. It is indicated that no software update was found even though the file is physically present on the drive. In this case, you must rename the file and remove the numbers and parentheses that Windows appended at the end of the filename.